Frequently Asked Questions
Everything you need to know about your beauty journey with Adorn.
Are Adorn Cosmetics products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All our products are 100% cruelty-free and vegan, formulated without any animal-derived ingredients or animal testing.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy if a shade doesn't match my skin tone?
We offer a 30-day satisfaction guarantee. If a color isn't right for you, you can return the gently used product for a full refund or exchange it for a different shade.
Are your products safe for sensitive skin?
Absolutely. Our formulas are dermatologist-tested and free from harsh parabens, sulfates, and synthetic fragrances to ensure they are gentle on sensitive complexions.
How can I track my shipment?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment options like Apple Pay and Google Pay.